Internal Technical Support Represtentative Full-Time in Surrey

Industry: Insurance Carriers JOB DESCRIPTION: The Representative will be attending to service requests and incidents within specified time periods from internal employees. Coordinating and managing 3rd party vendors for them to break/fix support of desktops, monitors, printers, and other equipment. Taking phone calls as well as emails supporting customers, but majority of tickets come through the Web Support Portal. Volume is hard to say, but working within a team of 6 people. REQUIREMENTS: 2 years of Canadian work experie…

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